Privacy Policy

SYNNRGi Offshore Ltd is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data, your rights regarding this information, and how you can manage your preferences. We take a proactive approach to data privacy, ensuring compliance with all relevant UK data protection laws and regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR) as adopted into UK law in the Data Protection Act 2018.

Scope of this Privacy Policy

This Privacy Policy applies to all personal data collected and processed by SYNNRGi Offshore Ltd, including but not limited to information collected through our website (http://www.synnrgi.com), contractor management platform (SYNNRGi Portal), and any related services provided to contractors and personnel. This includes sensitive personal information required for offshore assignments.

Information We Collect

SYNNRGi Offshore Ltd collects and processes personal information necessary for managing offshore assignments, ensuring compliance with legal and regulatory requirements, processing payments, and providing necessary support services. This includes data related to identity, contact details, employment and certification records, financial information, health and medical details, next of kin information, and technical data associated with platform usage.

Your personal data is processed for the following purposes:

  • To facilitate offshore assignments, including verifying your qualifications and certifications.

  • To ensure compliance with legal and regulatory requirements related to offshore travel and employment.

  • To process payments, including salary disbursement and reimbursements.

  • To provide emergency support and communicate with next of kin if necessary.

  • To manage access to the SYNNRGi Portal and provide relevant support services.

  • To improve our website and services, including monitoring user interactions to enhance security and functionality.

  • To comply with legal obligations, including responding to lawful requests from regulatory authorities.

How We Collect Your Information

We collect personal information through various means, including:

  1. Directly Provided Data: Information you voluntarily provide when registering on the SYNNRGi Portal, submitting required documents, filling out forms, or communicating with us.

  2. Automated Collection: Data collected through website cookies and tracking tools to enhance user experience and ensure platform security.

  3. Third-Party Sources: Information received from verification bodies, professional organisations, or employer references.

How We Use Your Information

Your personal data is processed for the following purposes:

  • To facilitate offshore assignments, including verifying your qualifications and certifications.

  • To ensure compliance with legal and regulatory requirements related to offshore travel and employment.

  • To process payments, including salary disbursement and reimbursements.

  • To provide emergency support and communicate with next of kin if necessary.

  • To manage access to the SYNNRGi Portal and provide relevant support services.

  • To improve our website and services, including monitoring user interactions to enhance security and functionality.

  • To comply with legal obligations, including responding to lawful requests from regulatory authorities.

Legal Basis for Processing Your Data

SYNNRGi Offshore Ltd processes personal data under the following legal bases:

  • Contractual Obligation: Processing is necessary for the performance of your contract.

  • Legal Compliance: We process data as required by employment, tax, and regulatory laws.

  • Legitimate Interests: Processing is necessary to ensure the security of offshore operations and personnel safety.

  • Consent: In cases where explicit consent is required (e.g., marketing communications), we will obtain your agreement before processing your data.

Data Retention

We retain personal information only for as long as necessary to fulfil our obligations:

  • Personal and employment-related data will be retained for the duration of your contract and as required by applicable regulations.

  • Financial records, including payment details, will be retained in accordance with tax and financial reporting obligations.

  • Medical and certification records will be stored as required by offshore industry regulations.

  • When data is no longer required, it will be securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include:

  • Encryption and secure storage of sensitive data.

  • Access control measures to restrict data access to authorised personnel.

  • Regular security assessments and compliance audits.

  • Secure transmission of data between our systems and service providers.

Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request correction of inaccurate or incomplete data.

  • Right to Erasure: You can request deletion of your data where it is no longer necessary.

  • Right to Restriction of Processing: You can request that we limit processing of your data in certain circumstances.

  • Right to Data Portability: You can request to receive your data in a structured format.

  • Right to Object: You can object to processing of your data for certain purposes, including direct marketing.

To exercise your rights, please contact us at admin@synnrgi.com. We may require proof of identity before processing your request.

Third-Party Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Regulatory bodies and legal authorities where required by law.

  • Offshore operators, drilling contractors, and relevant industry partners to facilitate assignments.

  • Financial institutions for salary and payment processing.

  • IT and cloud service providers to support secure data storage and platform functionality.

All third parties with whom we share data are subject to strict confidentiality and data protection agreements.

Cookies and Tracking Technologies

We use cookies to improve user experience on our website. These include:

  • Session Cookies: Temporary cookies that disappear when you close your browser.

  • Persistent Cookies: Cookies stored on your device to remember preferences.

  • Analytics Cookies: Used to analyse website usage (e.g., Google Analytics).

You can manage cookie settings in your browser and opt out of tracking technologies.

Changes to this Privacy Policy

We may update this policy periodically to reflect changes in regulations or business practices. Any updates will be communicated through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SYNNRGi Offshore Ltd
Email: admin@synnrgi.com
Website:
http://www.synnrgi.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described.